Privacy Policy of English360
Last updated: July 27, 2025
At English360, we respect your privacy and are committed to protecting your personal data. Below we outline what information we collect, how we use it, and what rights you have.

1. Who We Are
The website english360.ca is owned by the English360 language school and is used solely for informational purposes. Through it, you can learn about our programs, teachers, and submit a request for feedback. Learning itself does not take place through this website.
We respect your privacy and aim to ensure transparency in how we collect, use, and protect your data.

2. What Data We Collect
We may collect the following types of personal data:

• Name
• Email address
• Phone number
• Telegram nickname (if you choose this communication method)
• Answers to the mini-test (for selecting the right program)
• Technical data: IP address, device type, on-site behavior (via Google Analytics, Microsoft Clarity, Tilda Analytics, and Google Tag Manager).

We also collect non-personal data about your interaction with the website, such as how long you stay on a page, which buttons you click, etc.

3. How We Use This Data
Your data is used exclusively for the following purposes:

• To contact you regarding your submitted request
• To improve the website’s performance (based on user behavior analytics)
• To select the optimal learning program (if you took the mini-test)

Important: The website does not conduct online learning. All educational processes occur on third-party platforms and do not require registration on this site.

4. Third-Party Services
We use the following tools:

• Google Analytics 4 — for collecting statistics
• Microsoft Clarity — for analyzing user behavior
• Google Tag Manager — for managing tags and events
• Tilda Analytics — built-in platform analytics
• CookieYes — for displaying the cookie consent banner

All these services may set cookies and process data according to their own privacy policies.

5. Cookies and Similar Technologies
We use cookies and other trackers to:

• Analyze on-site behavior
• Customize the user interface
• Display the cookie consent banner

You can manage your consent via the CookieYes banner shown upon your first visit to the site.

6. Data Retention
Your data is stored only for as long as necessary for the purposes described above.

7. Data Sharing with Third Parties
We do not share your personal data with third parties, except when necessary for the operation of the services mentioned above or as required by law.

8. Your Rights
You may:

• Request access to your data
• Ask to amend or delete your data
• Withdraw your consent to processing
• Disable cookies in your browser settings

To do so, contact us at: info@english360.ca

9. Security
We take reasonable measures to protect your data from unauthorized access, disclosure, or destruction.

10. Changes to This Policy
We may update this Policy from time to time. Changes take effect from the moment they are published on the site.

Contact
For privacy-related questions, you can reach us at: info@english360.ca